Support
How can we help?
Updated August 27, 2026
The instructions below cover the most common requests. If you still need help, email the address at the end of this page.
Sign in
Focus Garage supports Sign in with Apple and Google. Use the same provider and account you used the first time. If you chose "Hide My Email" with Apple, keep signing in with Apple because its relay address belongs to that account.
Manage or cancel a subscription
Open iPhone Settings → your name → Subscriptions → Focus Garage. Apple manages billing, renewal, and cancellation. After you cancel, access continues until the end of the period you already paid for.
Restore purchases
In Focus Garage, open the subscription screen and tap Restore purchases. Use the Apple ID that made the purchase. Restoring checks for an existing subscription and does not create a new charge.
Delete my account
In the app, open Profile → Account → Delete account and confirm. Deletion removes the account and associated data from active systems, including the profile, photo, sessions, and collection.
Deleting the account does not cancel the subscription. Cancel the subscription separately in iPhone Settings to prevent future renewals.
Contact support
Email contato@focusgarage.app and explain what happened. If possible, include the app and iOS versions.
Never email a password, Apple or Google credentials, authentication code, full card number, or other payment information.
See the Privacy Policy and Terms of Use.